ENThailand
Privacy

Privacy Policy

How we collect, use, and safeguard your personal information when you use our booking platform.

Effective date

1 January 2025

Last updated

January 2025

By using our services you agree to the terms set out in this document.

Table of Contents

Introduction

This policy applies to all visitors, customers, and users of the Thailand Activity Tickets website and mobile applications. Please read it carefully before using our services.

Information We Collect

Key definitions used throughout this policy:

Personal Data
Any information that can identify you directly or indirectly.
Processing
Any operation performed on personal data, including collection, storage, and deletion.
Controller
Thailand Activity Tickets, as the entity determining the purpose and means of processing.
Third Party
Any person or organisation other than you, us, or our authorised processors.

Categories of information collected:

  • Identity Data — name, username, date of birth, nationality
  • Contact Data — email address, phone number, postal address
  • Transaction Data — booking details, payment records, purchase history
  • Technical Data — IP address, browser type, device identifiers
  • Usage Data — pages visited, search queries, click patterns
  • Marketing Data — communication preferences, consent records

How We Use Your Information

PurposeLegal Basis
Processing bookings and paymentsContract performance
Sending booking confirmationsContract performance
Fraud prevention and securityLegitimate interest
Improving our servicesLegitimate interest
Marketing communicationsConsent
Legal and regulatory complianceLegal obligation

Sharing of Information

We never sell your personal data to third parties for their own marketing purposes.

Cookies & Tracking

Types of cookies we use:

  • Strictly Necessary — required for the site to function
  • Performance — anonymous analytics to improve our platform
  • Functional — remember your preferences (currency, language)
  • Marketing — used with your consent for relevant advertising

Data Retention

Your Rights

Access

Request a copy of the personal data we hold about you.

Rectification

Ask us to correct inaccurate or incomplete data.

Erasure

Request deletion of your personal data where permitted.

Restriction

Ask us to restrict processing in certain circumstances.

Portability

Receive your data in a structured, machine-readable format.

Objection

Object to processing based on legitimate interest.

Security

All payment transactions are processed through PCI-DSS compliant payment providers. We never store full card numbers on our servers.

Third-Party Links

Children's Privacy

Changes to This Policy

Contact Us

Thailand Activity Tickets — Data Controller

Bangkok, Thailand

Email: privacy@thailandactivitytickets.com

You also have the right to lodge a complaint with the relevant data protection authority in your country of residence.